baby elephant with big listening ears and a soccer ball

5 types of listeners AND… your 002nd chance at listening more gooder.

#002.) Super confident listener

Who can fault him?  He-man is just having a great time!  Not a great listener though…probably too focused on being awesome.  How many of us are like this…”yeah, yeah, yeah”

 

002nd chance: 002 steps:

1.)  Actively explore where the other person is coming from.

Use the phrase “yes and” instead of “yes, but”

2.)  Ask yourself what’s in it for me? (WIIFM)  There is something for you (002) in every interaction.  

Keep a notepad and pen or use your notepad on your phone!

Write down key points

#001.) Subtle directive listener

LLoyd isn’t really listening and often steers the question where

HE

wants it to go.

 

 

002nd chance: 002 steps:

1.)  Actively explore where the other person is coming from.

Use the phrase “yes and” instead of “yes, but”

2.)  Ask yourself what’s in it for me? (WIIFM)  There is something for you (002) in every interaction.  

Keep a notepad and pen or use your notepad on your phone!

Write down key points

#003.) Self concerned listener

These people exercise their listening skills by talking and waiting to talk. 

They are in “debate” mode rather than “dialogue” mode.  

They think about what they are going to say next and give their perspective.

002nd chance: 002 steps:

1.)  Actively explore where the other person is coming from.

Use the phrase “yes and” instead of “yes, but”

2.)  Ask yourself what’s in it for me? (WIIFM)  There is something for you (002) in every interaction.  

Keep a notepad and pen or use your notepad on your phone!

Write down key points

#004.) Problem solver listener

Problem solvers jump in with a solution before listening to the real problem.  

002nd chance: 002 steps:

1.)  Actively explore where the other person is coming from.

Use the phrase “yes and” instead of “yes, but”

2.)  Ask yourself what’s in it for me? (WIIFM)  There is something for you (002) in every interaction.  

Keep a notepad and pen or use your notepad on your phone!

Write down key points

#005.) Distracted listener

This listener is at best, listening half way.  “Multi-tasking” is doing more than one thing at a time.  People don’t multi-task.  Computers can not even multi-task.  We “task-switch“!  

Even when we can tap our head AND rub our belly, we are using 002 parts of the brain, and these tasks are static (they don’t change).  Conversation is dynamic; it changes.  Conversation presents new ideas quickly and we need to be able to process them as the ideas are presenting themselves.  Then there is tone; how someone says something and the non-verbal cues…Sometimes we understand better by seeing someones face and posture.

BUT, and this is a YUGE…

problem.  BUTT!

The brain can intersect channels and it allows us

002 do 002 things at once when we train it 002 do so. 

Though, it takes a tremendous amount of strain and energy 002 do so.  

Instead “task-switch”.  Stop what you are doing and really listen.

002nd chance: 002 steps:

1.)  Actively explore where the other person is coming from.

Use the phrase “yes and” instead of “yes, but”

2.)  Ask yourself what’s in it for me? (WIIFM)  There is something for you (002) in every interaction.  

Keep a notepad and pen or use your notepad on your phone!

Write down key points

OPEN THEM 002 BIG ELEPHANT EARS 001st! 

…and don’t use your butt.

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